NAYA Wholesale Terms
Eligibility and account approval
Wholesale access is limited to verified resale businesses. NAYA may request additional business evidence, reject an application, or revoke access when information is false, activity appears personal, or these terms are breached.
Ordering
The minimum wholesale order is 5 total pieces. Retailers may mix eligible earrings, necklaces, rings and bracelets, with a minimum of one piece per style. Wholesale and retail items must be ordered separately.
Pricing and promotions
Wholesale pricing is private and available only after approval and sign-in. Retail discount codes, loyalty benefits, free-shipping promotions and consumer offers do not apply to wholesale orders.
Packaging and brand services
Wholesale items are supplied in standard unbranded packaging. NAYA does not provide custom logos, tags, cards, packaging or OEM services.
Permitted sales channels
Retailers may resell through their own website, social channels, Etsy shop, physical store, markets and pop-ups. Resale on Amazon, AliExpress or Temu is not permitted without NAYA's prior written consent.
Shipping, duties and delivery
Shipping charges and applicable duties and taxes are not included in wholesale product prices. After you provide your delivery address, we will share the shipping quote, estimated delivery time and applicable tax information before payment. Your quote will specify which charges are included and whether any duties or taxes may be payable on delivery. Delivery dates are estimates and may be affected by customs or carrier delays.
Claims and returns
Wholesale returns are accepted only for verified defects, incorrect items or transit damage. The retailer must contact NAYA with the order number and clear photos within seven calendar days of delivery. Change-of-mind returns are not accepted.
Product content
Approved retailers may use product images and English product copy supplied in the private wholesale catalog solely to market authentic NAYA-supplied inventory. Content may not be resold, sublicensed or used to market goods from another supplier.